Terms of delivery
RECEIPT: all parcels received must be controlled by the customer with the deliveryman, the customer must check the weight of the parcel in relation to the goods ordered and the visual aspect of the packaging. the customer will not be able to turn against the society Magickart the calette karting. No refund will be possible. in case of doubt refuse the parcel to the deliveryman!
Deliveries are made to the address indicated in the order form which can only be in the agreed geographical area.
The risks are the responsibility of the purchaser from the moment the products left the premises Magickart La Calmette karting. In case of damage during transport, the reasoned protest must be made to the carrier within three days of delivery.
Delivery times are only indicative; if they exceed thirty days from the order, the contract of sale may be terminated and the buyer refunded.
the customer can make mandate a company of transport at his expense
All parcels are sent against signature at home or in relay, Magickart La Calmette Karting, you gives the tracking number to your account, Magickart La Calmette karting is not responsible if there is an identity theft at the recipient or at the parcel relay when they are delivered. No refund or return of said package will be made. We decline all responsabilities in case of false signatures
Right of return
Practical details on how to return a product:
In case of return product (unless error on our part)
In accordance with Article L.121.20 and following the code of consumption, you have a period of 7 working days (unless a longer period is specified in the product sheets) from the date of delivery of your order, to return any item not suitable for you, in its original packaging and in good condition, suitable for its remarketing and request the exchange or refund and this without any charge, except the cost of return.
the transport costs are the responsibility of the customer, the return must be in "colissimo signature" obligatorily.
We are not responsible for errors in size, color, model, spare parts. Any change will be done at the expense of the customer.
In case of product replacement of a size, color, model, or other, the customer has 7 days to return the products upon receipt of the order.
in accordance with the provisions of Article L121.20.2 of the Consumer Code, the right of withdrawal can not be exercised for goods made to your specifications or clearly personalized or which, because of their nature, can not be reshipped or are likely to deteriorate or expire quickly.
This is for example the case for:
- tailored suit garments
- the assembly of specific spare parts
shipping charges may be charged in addition to the weight and sum of the goods to be insured, the rates are based on the "Colissimo" postage.
2 modes of delivery are proposed by DPD:
delivery "relay" max 20kg
delivery "predict" delivery at home 30 KG Maxi
withdrawal in Magickart: at our shop
All transport over 60 kg will be posted at MAGICKART store, as we are obliged to calculate the weight according to the number of packages and the weight of each. We will contact you following your order to make payment for transport surcharge.
For further information you can contact us:
SARL: the karting calmette
address: 5 rue alexandre fleming
30190 saint genies of malgoires
tel: 09 73 63 49 59 or 06 13 03 65 11
email: [email protected]
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.